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Free Delivery on your first item and £2.70 for any additional items
We regret we can not refund a personalised item unless faulty. Refunds for goods not personalised and in perfect condition to be returned or exchanged within 14 working days of delivery. A valid receipt, order number or a copy of the invoice must be provided. Any items returned must be in a new and unused condition, meaning there are no marks on the item or wear to the tags and gift box. The item must be returned to us in a fully saleable condition for us to be able to process your refund.
If you are not happy with your item, please email us at firstname.lastname@example.org or call on the number below to discuss your order, normally we ask that you send your item back to our studio for a member of our team to inspect the goods before we can find a solution for you.
Please send us the item as described above to:
Magpie Accessories Head Office & Showroom
Studio 2.15 Exchange Place Studios
(01142) 75 60 75 (from within UK)
(+44) 11 42 75 60 75 (from outside UK)