We deliver via courier or Royal Mail for our UK and European orders and Fedex to ship to the USA. Deliveries outside of the UK are subject to customers, legal, regulatory and certain practical restrictions. All product are sold on a delivery duty unpaid basis. Please be aware that recipients outside the EU may have to pay import duty or other taxes. Please check these details before continuing with your order.
Please note that while every effort is made to fulfill the standard or next day delivery time periods, it cannot be guaranteed and we will not be held responsible for any costs incurred because of non-delivery caused by factors beyond our control.
GOODS DAMAGED IN TRANSIT
In the event of goods being damaged in transit then on receipt they should be returned to us immediately for inspection.
Under no circumstances must items be used when damaged, as you will be deemed to have accepted them in their damaged condition. Before replacement goods or refunds can be issued, goods must be returned for our inspection and if necessary the item may have to be returned to the manufacturer for testing.
Postage and packaging fees will be reimbursed for justified damage claims.